Waitress left 2 pennies and note by customer

[nachosgrande]

152. Hard to make a judgment either way...

we just don't know the circumstances, the customer's expectations/temperment, or the level of service that was actually provided.

I've worked as a cashier at a grocery store, as a barista, made sandwiches at a sandwich shop, and worked two years as a server during college. The one thing you must never forget is that this is a "service" profession - meaning that the whole reason your job exists is to meet the needs and/or expectations of the customer. You have to expect to work hard and you must check your ego at the door. I've seen some truly lousy service in my day, and the type of "punishment" doled out by the customers identified in the OP really isn't too far out of line if the service was anywhere near as bad as I've experienced. Having said that, there's plenty of real pricks out there that don't recognize good service, and this person could certainly be a part of that population.