General Discussion
In reply to the discussion: Waitress left 2 pennies and note by customer [View all]MountainMama
(237 posts)of my very favorite Dave Barry quote: "Someone who is nice to you, but rude to the waiter, is not a nice person."
I was a waitress and I also worked at Subway, Pizza Hut and Wendy's. Food service is hard work. You must be cheerful and do all the side work expected and not mess up the orders.
Now, I make an effort to tip quite well. I tip between 20-25%. If I especially like the server, I will tip even more.
If the service is poor, I tip around 10-15%. If it's exceptionally poor, which has happened, I leave around 10% AND speak to the manger.
That's my biggest advice. ALWAYS, speak to the manager when service is very poor or very good. Let them know. Ask for the "manager on duty," so you can speak to whoever's in charge at that time. Be polite and specific. You can get coupons or something for your next visit, which is a plus. I have never ran into a manager that didn't seem to appreciate my feedback. If I did, I wouldn't return.
My own $.02.