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Glassunion

(10,201 posts)

97. I've never worked where the kitchen splits tips.

Reply to GummyBearz (Reply #91)

Tue Aug 25, 2015, 08:59 PM

Aug 2015

I'd like to know where they do that.

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Unhappy diners leave waitress a �Lol� instead of a tip on $112 bill [View all] Liberal_in_LA Aug 2015 OP

How does one respond to shitty service, then? villager Aug 2015 #1

This is why you ask for the manager Blue_Adept Aug 2015 #2

Do we know if they did, or did not, ask for the manager? villager Aug 2015 #5

Who do we know if it was or was not shitty service? LanternWaste Aug 2015 #47

An hour wait for food is definitely shitty service. The cause/remedies seem to be the loci villager Aug 2015 #50

Not necessarily FBaggins Aug 2015 #57

What? villager Aug 2015 #62

An hour wait for food at a bar & grill is unacceptable, imo. LonePirate Aug 2015 #72

Customers always exaggerate time Reter Aug 2015 #126

Even at 51 minutes, that wait is unacceptable. LonePirate Aug 2015 #132

Yes, but GummyBearz Aug 2015 #91

I've never worked where the kitchen splits tips. Glassunion Aug 2015 #97

This message was self-deleted by its author PotatoChip Aug 2015 #139

Thank You tech3149 Aug 2015 #14

^^This^^ best answer. nt jonno99 Aug 2015 #133

If service is bad, I tip 10% hifiguy Aug 2015 #6

I have generally done that, as well. villager Aug 2015 #7

I waited tables for years whathehell Aug 2015 #38

I agree. That's their livelihood. I never would stiff wait staff Hoyt Aug 2015 #41

after reading Nickel & Dimed 6chars Aug 2015 #82

That's what my Dad taught me was the correct tip for poor service. Mister Ed Aug 2015 #103

That isn't the OP topic. It is why punish the server for THE KITCHEN STAFF'S GETTING IN THE WEEDS? WinkyDink Aug 2015 #16

And the question is: What recourses are left to customers? villager Aug 2015 #35

Did you read the article? Glassunion Aug 2015 #73

Did you read the thread? villager Aug 2015 #105

One does not "respond" to shitty service with an "LOL" in the tip line. Glassunion Aug 2015 #107

I never said that. And you are free to not care if it takes an hour to get your food, next time. villager Aug 2015 #108

If the server is doing a bad job there is always a manager to talk to. Glassunion Aug 2015 #109

If they were apprised it could actually be a full hour, and not merely "slow," then yeah villager Aug 2015 #110

Based on the "LOL" in the tip line alone. Glassunion Aug 2015 #111

Well, then you missed your calling as a detective, I reckon. villager Aug 2015 #112

Nope. 20+ years in food service and customer service. Glassunion Aug 2015 #113

Out of curiosity, what would you do in a situation where customers are waiting an hour or more villager Aug 2015 #114

I would have explained it outright and the customers would choose. Glassunion Aug 2015 #115

Fair enough, as long as they were given a true sense of the "slowness" villager Aug 2015 #116

Well, first of all, McScrooge, you don't know it'll be an hour until it IS. And it STILL isn't the WinkyDink Aug 2015 #123

Not McScroogey. Also not necessarily willing to subsidize understaffing by restaurant owners villager Aug 2015 #141

Because tips are usually split between the sever and the kitchen staff. GummyBearz Aug 2015 #92

Sez WHO?? WinkyDink Aug 2015 #124

Is it the customer's job to fix the business? BlueStreak Aug 2015 #129

Having worked as a server, I'll tell you ... 1StrongBlackMan Aug 2015 #43

Sure -- what's the server's role when that happens, though? villager Aug 2015 #48

In most cases, the Server has NO role ... 1StrongBlackMan Aug 2015 #54

Well, they are the interface with the restaurant, rightly or wrongly, so there's *some* role villager Aug 2015 #56

Okay. n/t 1StrongBlackMan Aug 2015 #58

I'd like to know the names of those restaurants riderinthestorm Aug 2015 #71

Blush ice bar in San Diego is one GummyBearz Aug 2015 #93

How do you know? The server presumably walked away with your order riderinthestorm Aug 2015 #99

Because he never left the table GummyBearz Aug 2015 #100

Then I'd presume he'd already had a table of disappointed guests prior riderinthestorm Aug 2015 #101

I have never been a server GummyBearz Aug 2015 #122

I have never heard of a restaurant comping because they were out of something Reter Aug 2015 #127

Re-read the whole piece GummyBearz Aug 2015 #128

A good manager will make it right. DawgHouse Aug 2015 #65

Very true ... 1StrongBlackMan Aug 2015 #68

Yet, the tips are shared with those whose fault it is. n/t lumberjack_jeff Aug 2015 #67

I've never worked in a place where ... 1StrongBlackMan Aug 2015 #69

Same here... Glassunion Aug 2015 #74

I only did two years; then, I took a more prestigious gig ... 1StrongBlackMan Aug 2015 #79

I got into I.T. Glassunion Aug 2015 #81

LOL ... 1StrongBlackMan Aug 2015 #86

Not sure where you worked, but it's really bad in North Philly. Glassunion Aug 2015 #87

This was a college town in Ohio ... 1StrongBlackMan Aug 2015 #88

I only go back for mom. Glassunion Aug 2015 #89

Yeah, have the manager tip the server! TransitJohn Aug 2015 #94

Is that what anywhere near what I said? n/t 1StrongBlackMan Aug 2015 #98

I know olddots Aug 2015 #59

With a 10% tip instead of 18-20% Reter Aug 2015 #125

Enough with that nonsense already. Act_of_Reparation Aug 2015 #135

The situation could have been handled better bigwillq Aug 2015 #3

Jesus U. Christ on a straw every little fucking slight is now news and spread on the intertubes snooper2 Aug 2015 #4

Saved me the time Bonx Aug 2015 #8

And that kind of rudeness needs to be exposed no matter what you think. hobbit709 Aug 2015 #17

So you'd keep mum about getting stiffed of a $17 tip, as a college student? WinkyDink Aug 2015 #18

The person was an asshole. No issue with this being posted. nt Logical Aug 2015 #20

Yep. Just a peon working for shit, getting more shit... Eleanors38 Aug 2015 #25

agreed! nt steve2470 Aug 2015 #39

Fight back? Really? Fight back against what? snooper2 Aug 2015 #121

Maybe they don't know where to fight back, or how... Eleanors38 Aug 2015 #140

unless that server was a complete jackhole, a zero tip or LOL note is horrible steve2470 Aug 2015 #9

That's right. madaboutharry Aug 2015 #21

You used to leave a penny. BKH70041 Aug 2015 #10

The article says that they were notified SheilaT Aug 2015 #11

Actually that's the claim of the waitress. BKH70041 Aug 2015 #23

So you want to... tonedevil Aug 2015 #40

You seem to think I'm involved in this more than I am. BKH70041 Aug 2015 #45

What is or isn't of interest to you is of no interest to me. tonedevil Aug 2015 #55

What is or isn't a "legitimate practice" is not up to you. BKH70041 Aug 2015 #63

If you find legitimacy... tonedevil Aug 2015 #80

+1 Hassin Bin Sober Aug 2015 #77

Exactly. Wait staff must depend on the kitchen. n/t whathehell Aug 2015 #42

Real problem here is with the $2.50/hr wage. . . DinahMoeHum Aug 2015 #12

The other NRA Yavin4 Aug 2015 #46

You mean sub-minimum wage. Glassunion Aug 2015 #76

I'm against tip culture daredtowork Aug 2015 #13

Right. But until there they live on tips so why take it on the lowest rang question everything Aug 2015 #22

I don't mind tipping in a restaurant or bar 1939 Aug 2015 #75

We don't have a tip credit in California - regardless of tips, all employees must petronius Aug 2015 #96

I usually just leave a prayer tract. AngryAmish Aug 2015 #15

I hope you're joking. yardwork Aug 2015 #24

Of course. Haven't you seen the tipping wars around here? AngryAmish Aug 2015 #29

Missed them! yardwork Aug 2015 #31

Well, Jesus will bless you with good bones and calcium next time they start AngryAmish Aug 2015 #33

I think you might change your mind Blus4u Aug 2015 #27

Jesus loves you, too. AngryAmish Aug 2015 #30

Hope you don't ever eat at the same restaurant twice. abelenkpe Aug 2015 #34

Guess who else loves Jesus? AngryAmish Aug 2015 #37

Most places add a 15 to 20 % gratuity Blus4u Aug 2015 #19

A party of eight should have had a 15% tip added to their check question everything Aug 2015 #26

This is why the restaurant industry is fucked up. If the meal goes bad, it is the employees that get madinmaryland Aug 2015 #28

That's a very good point. yardwork Aug 2015 #32

Yes, it comes down to the minimum wage exemptions for states davidpdx Aug 2015 #119

Hourly wages instead of tips Matariki Aug 2015 #36

Misplaced: Customers take their frustration out... WhaTHellsgoingonhere Aug 2015 #44

I've seen these before where its faked Travis_0004 Aug 2015 #49

Waiting an hour to eat is unacceptable UNLESS MicaelS Aug 2015 #51

Hope she doesn't end up getting fired for sharing it on social media. Erich Bloodaxe BSN Aug 2015 #52

15% is the lowest I leave... and that's only if the service is dramatically horrible. LanternWaste Aug 2015 #53

The easy answer to this is just do away with tipping nichomachus Aug 2015 #60

It's crap. Agschmid Aug 2015 #61

Was at a restaurant the other day. The food took a very long time to arrive The Velveteen Ocelot Aug 2015 #64

8 into 112 $ for food ? olddots Aug 2015 #66

If you are supposed to leave 20% tip no matter what... davidn3600 Aug 2015 #70

I was in Lake Arrowhead with a friend not long ago... cherokeeprogressive Aug 2015 #78

good for you. the "doctor" should be ashamed of himself Liberal_in_LA Aug 2015 #104

My husband (when we were dating) used to leave $1 tips, and I was mortified ScreamingMeemie Aug 2015 #136

The way I saw it... cherokeeprogressive Aug 2015 #138

And this is another fine example of why the customer is not always right. Glassunion Aug 2015 #83

That's right ...screw the person on the bottom. I had the exact SAME thing happen and would have.. BlueJazz Aug 2015 #84

Is tipping really about reward and punishment? Syzygy321 Aug 2015 #85

I have worked as waitstaff. littlewolf Aug 2015 #90

Table of 8 should have had a mandatory "tip" Ilsa Aug 2015 #95

A friend of mine experienced this quite recently. Habibi Aug 2015 #120

Damn. That's cold-blooded. Ilsa Aug 2015 #142

If the wait staff was not rude - this is out of line Generic Brad Aug 2015 #102

Here's the thing: Spider Jerusalem Aug 2015 #106

Yep. It shouldnt be the customer's responsibility to make sure wait staff is paid well davidn3600 Aug 2015 #118

If you love New Jersey, I'm going to just go ahead and say I'm sorry. Glassunion Aug 2015 #117

In many restaurants, a party that size would have a MADem Aug 2015 #130

Server is one of the hardest jobs there is. News flash: Servers don't cook your food. merrily Aug 2015 #131

Maggots eat alot; they don't usually tip. lonestarnot Aug 2015 #134

I always leave a tip, but I do it reluctantly. I feel the restaurant owner B Calm Aug 2015 #137

I've been to D'Jais Dorian Gray Aug 2015 #143