General Discussion
In reply to the discussion: My experience with the IRS lady........... [View all]REP
(21,691 posts)When my claim came up for routine review, the SSA made a pretty serious mistake - they lost my paperwork. I had date-stamped copies, thanks be, but to get this resolved, I had to go to my local SSA office quite often. While it took four years and a hearing, because they weren't sure how to else to resolve their error - absolutely everyone I dealt with could not have been nicer, more apologetic for the screw-up or the havoc it was causing, even though a number of those people didn't actually achieve anything. When I finally did get the Office Superstar, she was not only apologetic, she kicked some mighty ass that was obvious in 48 hours.
So I definitely agree there are some major, major problems with the SSA but every time I've had to speak with an SSA employee about my SSDI, the rep has been professional, polite and friendly. That might've been the only break I caught in an epic series of fuckups!