General Discussion
In reply to the discussion: Where exactly were you 14 years ago when you learned of the events of 9-11 ? [View all]pink-o
(4,056 posts)...we didn't have easy links to internet, so as I was checking in passengers for a flight, my friend in Dispatch called me to tell me a plane had struck the WTC. I was worried because I thought it was an accidental crash which would put our whole industry under scrutiny again. But then my friend called back a few minutes later to tell me about the 2nd plane, and I knew it was a terrorist attack.
We weren't sure what was gonna happen next, but unlike Frozen Bush in FLA, we continued to work and let our passengers know about the situation. We warned them their planes might all be grounded but we hadn't gotten an official word yet.
As I was repeating the story to each new passenger, it started to really sink in and with one lady I just burst into tears. She patted my hand, took her Boarding Pass and said: "Oh, Honey I hope you feel better later." I've always wondered if she remembers that statement and realizes how clueless she was. It was probably a lot later that she grasped what I was telling her!