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Owlet

(1,248 posts)
8. I'm evaluating a service as a user
Wed Dec 28, 2011, 09:05 AM
Dec 2011

I'm sure you and the others in you facility work hard, but the point I was trying to make is that the value of a service or a product is really determined by the person who uses that service or buys that product, not the one who provides the service or makes the item. If you bought a computer from, say, Dell, and it crapped out after three months how would you feel about the product? Would you really take into account the hours that some workers spent to put that machine together, or would you just decide that Dell made crappy computers and go out and buy a Mac?

I live in a semi-rural town with no post office building. Our mail is delivered by a post office 15 miles away. There are at least 6 post office buildings in small towns within that 15-mile radius, each of which has a staff, and which has to be heated, cooled and maintained. We have regional school districts to cut down on cost. Does the postal service make any effort to regionalize?

Mail delivery here is atrocious: misdelivered items, lost bills, books that take up to 18 days to be delivered from Atlanta, - and I'm on the East Coast.

I'm sorry if my OP struck a nerve, but I very much doubt that I'm the only person in the country who thinks that the postal service has come a long way down in recent years.

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