IS UBERPOOL DRIVING UBERS BRAND OFF THE DEEP END?
https://everythingadtech.com/2016/03/14/is-uberpool-driving-ubers-brand-off-deep-end/
March 14, 2016 BillColbert
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Uber started as something very luxurious and quickly morphed into something truly world-changing. Black cars, then regular cars on demand. The entire experience was a premium one. The cars were cleaner, the drivers friendlier. The cost? Equal or less to what you were paying a traditional cab driver. Where has this been all my life?! you might have found yourself saying. Even in instances where the cost was 4x that of a public transportation alternative, Uber felt like a deal. Book a car, get in, go, get out, have a nice day. Oh, and payment was automated.
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If you have to get somewhere in a hurry, you can forget about it. If you enjoyed going directly to your destination and having confidence that the expected arrival time was accurate, you can forget about that too.
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HOW LONG WILL THESE OTHER PICKUPS TAKE?
I see the estimated time until arrival to my destination on the app, but I dont have much faith in it. How can they tell if the next passenger is ready to jump in? What if passenger 2 is dilly-dallying in the lobby of their building? Where are we we even going to pickup up the next passenger from?!?! The uncertainty gives me anxiety. When they finally get in Im like, Where are they going? I really dont want to ride along on someone elses errand or trip, even if its right on the way. Its going to take a few more trips to get used to this.
WHO WILL BE JOINING ME?
If UberPOOL is going to succeed its going to need passenger ratings to be made public. I havent had a negative POOL passenger experience yet, but Ive only taken it during the day. What about at night when the partiers come out? What about today during St. Patricks Day Saturday in Chicago? The last place I want to be is with a drunk person Ive never met, who is about to vomit in the back of a car Im riding in. Maybe a breathalyzer becomes a new iPhone feature and becomes a required part of getting an Uber? You cant tell me its totally impossible.
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