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csziggy

(34,189 posts)
10. I think it is phone calls, letters then emails in order of influence
Tue Jan 3, 2017, 04:30 PM
Jan 2017

Emails are too easy to send and to spam the offices with. A real voice on the other end of the line ensures that there is at least a human making the contact. Letters are too slow and take more staff time in this day and age.

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