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neeksgeek

(1,247 posts)
3. Reminds me of things I saw ...
Mon Jan 30, 2017, 01:04 PM
Jan 2017

Working in back office jobs in the financial world.

Example:

1) We fax a new "service agreement" to ten thousand of our vendors, which they've never agreed to and in fact haven't seen before.

2) We put one person on the inbound phones (me).

3) Many - read hundreds - of our vendors get the fax and call to dispute the new "agreement."

4) Many more call to complain that we're sending this fax multiple times, or calling their cell (back when every minute cost).

5) Chaos ensues. Manglement refuses to put another person on the phones. Fun times.


Incompetent. Yep, that's the word.

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