Nordstrom to target struggling malls when considering closures as JC Penney, Macy's axe stores

[MineralMan]

16. I generally don't use the self-check lanes, except

at one supermarket which I shop at frequently, because it is nearby. Without exception, the checkers in that store are sullen, slow, and decidedly not interested in what they're doing. So, I go through the self-check lane. It's faster and I don't have to deal with people who wish I was not in their line.

I've been shopping less and less in that store, though. The management knows how I feel about it, too. I'll give you an example. I was in line at that store, when I saw the checker stop work to chat with her sister, who had walked up with her baby. The baby vomited on the checker, including her hands. She wiped her hands on a paper towel and continued to handle food as she checked out a customer. I do not want the stomach flu from my grocery checker's hands. I won't accept any such thing.

I put everything back in my cart immediately and left that line. I pushed my cart over to the customer service counter and asked for a manager. I explained what had just happened. The manager just shrugged and suggested I find another line.

It's difficult to care about people who work in such places, since they seem not to care about their customers. I'm sorry, but that is something I cannot help but react to.