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In reply to the discussion: Wendy's is replacing its lowest-paid workers with robots [View all]MineralMan
(146,254 posts)I ordered one thing and got another. My response was to eat the thing I got. As for how the mistaken order was placed, I've seen the BK touch screens. Since pressing an item gets it on the order ticket and sends it to the display board where the orders are assembled, I'd guess that the wrong item was pressed. Of course, it could have been an error by the person assembling and bagging the order.
It doesn't really matter, though, does it. I got something I didn't order, but ate it anyhow, since I also like that item OK, too. The key to fast food is the word "fast." I was grabbing lunch. Had I gone back inside and gotten what I originally ordered, it wouldn't have been the fast food I wanted. So, I ate the BK Big Fish sandwich. They're good, too, although that day I had ordered a Whopper Jr.
I still got the fast food I wanted and went on with my day. No big deal. Now, had they given me a Whopper rather than a Whopper, Jr., that would have been more to eat than I actually wanted, so I probably wouldn't have finished it.
As for my making a mistake on a touch screen ordering system, that's certainly a possibility. The result, however, would probably be the same, I'd probably eat whatever was in the bag, since I'd be looking for fast food. I can eat anything on the BK menu just fine. The point is to grab some lunch, actually.
I hope my explanation was adequate.