A letter from Kaiser Permanente

[Kablooie]

8. I've got Kaiser too and it's the best medical plan of many I've had.

Blue Cross was horrible.
They'd regularly deny payment so the doctors had to call us, the patients, and ask us to request that Blue Cross pay them.
We had to call often and complain over and over again to get them to pay.

We tried an HMO after that and it was a long series of requests to business offices and then wait a few days until they approved medical treatments.
It was also horrible.

Kaiser costs $15 per visit for any kind of care, from a checkup to a full operation.
Anytime we want and they seem very organized.

I hear they used to be terrible but have changed and we've been very happy with them for the last few years.
If I need a heart transplant or something, I don't know how good they would be but for basic medical care they are not bad.