My thoughts on Asian doctor forcibly removed from United flight (VIDEO)

[KT2000]

118. they should ask why

he has to get back on time. They needed to hold a discussion with the man and his wife. An evaluation could be made as to his reason. I happen to believe that a doctor needing to make his appointments is a reason to let him stay. His work is as valuable as the flight attendants/pilot that he was being bumped for.
Most of the criteria they use to determine who gets bumped has to do with the amount of travel ($$) the person does, not who and how many are inconvenienced by their action.

United should be responsible enough to schedule their crews' transportation better than this.

If there is a valid reason to remove a passenger, slamming his face into the armrest is not OK. Having knocked the man out, medical personnel such as EMTs should have been called to transport him in a way safer than dragging him down the aisle. His neck could have been broken. No evaluation of his condition was made.
If inducing pain by twisting his hand back, which is part of the protocol, was used that is wrong too. That could cause serious disability for a surgeon and others who work with their hands.

Post 9/11, airlines have taken a position of authority, backed up with law enforcement officers that appears to be getting out of hand. It looks like they have abandoned practical procedures dealing with their customers and turned to law enforcement to handle their crappy business practices.