United's Double Billing [View all]

[TXCritter]

If you think about it, United's overbooking policies are really double-billing policies. They are charging two people for the same seat.

How? In many cases, tickets are unrefundable. Airlines overbook because they know that a certain percentage of passengers cancel their plans, skip their flights and eat the cost of the ticket. The percentage is high enough that they can overbook most flights without incident.

So, in that same percentage of cases, they get paid twice for the seat. United wants to have their cake and eat it too and when they can't, they smash you in the face with the cake.

We need to re-regulate the airlines.