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Tom Rinaldo

(23,187 posts)
20. The key piece of data needed is when can they get me there instead if I give up my seat?
Thu Apr 13, 2017, 09:14 AM
Apr 2017

That is the only way I can know how inconvenient or even possible it would be for me to give up my seat in return for a "later" flight.

I used to fly Continental a lot for business a number of years back (pre United merger) and I often asked agents when I got to the gate if they were in a potential overbook situation. Frequently the answer essentially was "maybe", depending on whether or not everyone showed up. I would volunteer my name for bumping AFTER I asked about what flight they could get me on instead if I gave up my seat. If my schedule was flexible and a delay would not upset important plans I loved getting bumped. Often I was flying at night so I could attend an early afternoon meeting on the West Coast. If they bumped me from my second leg connecting flight and put me in a hotel for free I usually got more rest and arrived in plenty of time if they moved me onto an early morning flight instead. But if the rebooking meant being late for, or missing entirely, the reason why I had to fly in the first place - then no level of compensation was adequate enough to take.

Coming home it usually didn't matter when I got home exactly, and a few hours delay made no difference. I was cool with getting home at 11:00AM the next day rather than at 11:00 PM that night as originally planned if it paid for my next cross country round trip ticket.

Recommendations

0 members have recommended this reply (displayed in chronological order):

Overbooking is still ridiculous. pangaia Apr 2017 #1
The problem is, customers hate that policy more. They don't want to pay for a seat PoliticAverse Apr 2017 #3
Not always. Ms. Toad Apr 2017 #6
If you are on a connecting flight and your flight is delayed, ToxMarz Apr 2017 #13
That was my point. Ms. Toad Apr 2017 #16
Overbooking has been around for a long time. cos dem Apr 2017 #7
Overbooking has been around for upwards of 50 years. PoindexterOglethorpe Apr 2017 #15
If all of the airlines adopted a strict 24 hour notice... Yavin4 Apr 2017 #29
pretty smart actually Dem2 Apr 2017 #2
Simple, easy, thrifty. n/t PoliticAverse Apr 2017 #4
I've never had a problem Delta and previously Northwest GP6971 Apr 2017 #5
I like Delta BannonsLiver Apr 2017 #8
My brother-in-law flies internationally weekly and swears by Delta underpants Apr 2017 #30
Delta's customer service used to be horrible. athena Apr 2017 #31
Yeah underpants Apr 2017 #32
It is a great idea HoneyBadger Apr 2017 #9
race to the bottom on the bids thing. how about 75 cents, customers? nt msongs Apr 2017 #10
? No one is forced to bid lower than they want to ProfessorPlum Apr 2017 #17
that is a great idea. just giving money or gift cards might even get more offers JI7 Apr 2017 #11
If you do not want to go on a business trip HoneyBadger Apr 2017 #12
and to my knowledge Delta has never had a passenger beaten for buying a ticket and sitting on their TeamPooka Apr 2017 #14
The other key is their vouchers are easily redeemable. Barack_America Apr 2017 #18
YES this is the key - vouchers that can actually be used - having had bad experience w/ voucher Kashkakat v.2.0 Apr 2017 #24
except when everyone on the flight has a place to be. barbtries Apr 2017 #19
No, that wasn't clearly the case with Louisville. They stopped the bidding at $800. Just because pnwmom Apr 2017 #21
what i think they should have done barbtries Apr 2017 #22
The key piece of data needed is when can they get me there instead if I give up my seat? Tom Rinaldo Apr 2017 #20
Same for me... Phentex Apr 2017 #23
What if they offered you $5K or $10K? pnwmom Apr 2017 #25
You are right - that is how a seat buy back program should work exboyfil Apr 2017 #26
Why be Logical? dlk Apr 2017 #27
Thanks for the article share exboyfil Apr 2017 #28
Latest Discussions»General Discussion»Delta avoids the overbook...»Reply #20