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exboyfil

(18,359 posts)
28. Thanks for the article share
Thu Apr 13, 2017, 11:47 AM
Apr 2017

A telling quote in it that demonstrates that United is predatory in its bump practices.

For the past several years, Delta has largely outperformed its major competitors, United and American, in bumping far fewer passengers involuntarily while routinely getting more passengers to voluntarily fly standby. In 2014, about 96 of every 100,000 Delta fliers had to take a later flight because the plane was overbooked. This compared to 95 at United and 50 at American. But only three of every 100,000 Delta passengers were bumped involuntarily. United had to bump 11 and American, five. Multiplied out, Delta was able to get thousands more of its passengers to agree to stay behind and bumped thousands fewer passengers involuntarily.


There is an important question for the UAL CEO. Too bad no reporter will ask that question (Are you predatory in your bump practices, and how random is your "random" selection process). It would be useful to see the demographics of that selected group. They may represent disparate impact to a protected class.

Recommendations

0 members have recommended this reply (displayed in chronological order):

Overbooking is still ridiculous. pangaia Apr 2017 #1
The problem is, customers hate that policy more. They don't want to pay for a seat PoliticAverse Apr 2017 #3
Not always. Ms. Toad Apr 2017 #6
If you are on a connecting flight and your flight is delayed, ToxMarz Apr 2017 #13
That was my point. Ms. Toad Apr 2017 #16
Overbooking has been around for a long time. cos dem Apr 2017 #7
Overbooking has been around for upwards of 50 years. PoindexterOglethorpe Apr 2017 #15
If all of the airlines adopted a strict 24 hour notice... Yavin4 Apr 2017 #29
pretty smart actually Dem2 Apr 2017 #2
Simple, easy, thrifty. n/t PoliticAverse Apr 2017 #4
I've never had a problem Delta and previously Northwest GP6971 Apr 2017 #5
I like Delta BannonsLiver Apr 2017 #8
My brother-in-law flies internationally weekly and swears by Delta underpants Apr 2017 #30
Delta's customer service used to be horrible. athena Apr 2017 #31
Yeah underpants Apr 2017 #32
It is a great idea HoneyBadger Apr 2017 #9
race to the bottom on the bids thing. how about 75 cents, customers? nt msongs Apr 2017 #10
? No one is forced to bid lower than they want to ProfessorPlum Apr 2017 #17
that is a great idea. just giving money or gift cards might even get more offers JI7 Apr 2017 #11
If you do not want to go on a business trip HoneyBadger Apr 2017 #12
and to my knowledge Delta has never had a passenger beaten for buying a ticket and sitting on their TeamPooka Apr 2017 #14
The other key is their vouchers are easily redeemable. Barack_America Apr 2017 #18
YES this is the key - vouchers that can actually be used - having had bad experience w/ voucher Kashkakat v.2.0 Apr 2017 #24
except when everyone on the flight has a place to be. barbtries Apr 2017 #19
No, that wasn't clearly the case with Louisville. They stopped the bidding at $800. Just because pnwmom Apr 2017 #21
what i think they should have done barbtries Apr 2017 #22
The key piece of data needed is when can they get me there instead if I give up my seat? Tom Rinaldo Apr 2017 #20
Same for me... Phentex Apr 2017 #23
What if they offered you $5K or $10K? pnwmom Apr 2017 #25
You are right - that is how a seat buy back program should work exboyfil Apr 2017 #26
Why be Logical? dlk Apr 2017 #27
Thanks for the article share exboyfil Apr 2017 #28
Latest Discussions»General Discussion»Delta avoids the overbook...»Reply #28