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Family booted off Delta flight [View all] OnlinePoker May 2017 OP
Looks like Delta handled this pretty well Goodheart May 2017 #1
How is this customer wrong? frazzled May 2017 #3
The person in the seat has to match the name on the ticket Goodheart May 2017 #7
Oh, give me a break. frazzled May 2017 #10
Here's what really happened Goodheart May 2017 #14
If this is indeed what happened, the parents were 100% wrong obamanut2012 May 2017 #58
Agree. I had an issue recently where two parents booked the window and aisle. LisaM May 2017 #87
This message was self-deleted by its author JoeStuckInOH May 2017 #144
Because that's what the parents signed up for. Goodheart May 2017 #15
And let's not forget something that's getting lost here... Goodheart May 2017 #18
This isn't about switching seats Volstagg May 2017 #30
Something is wrong with your take Sanity Claws May 2017 #101
I agree. Delta website even recommends a car seat for infants. kristopher May 2017 #110
How did they even know? You don't need ID for young children. kcr May 2017 #13
The ticketed passenger for that seat was 18 years old, and not checked in jberryhill May 2017 #28
Also bought a seat. Yes, exactly as I say. They didn't just buy three tickets. kcr May 2017 #37
They had a discrepancy when in the pre flight check they did a head check against ticketed grantcart May 2017 #56
If that's true, it would have been easy for them to state that. kcr May 2017 #64
they had agreed to fly with an infant in their lap - and they could have done that DrDan May 2017 #71
Or the airline could have simply switched names, because it's dangerous. kcr May 2017 #88
unlesss it was a nontransferrable ticket - then the airlines should stick by the rules DrDan May 2017 #90
Yes, it is. How do you fail to see that? LisaM May 2017 #94
No. They hadn't used the ticket. They bought an additional one. kcr May 2017 #100
Where are you seeing that they paid for four tickets? LisaM May 2017 #103
No you aren't. If they'd only paid for three, then it would have been a video kcr May 2017 #115
Ah. Well, then they should have changed the name on the ticket. LisaM May 2017 #126
Probably because ID isn't required for infants. kcr May 2017 #127
No, but if a person on a named ticket takes another flight, I can see why Delta re-assigned the seat LisaM May 2017 #131
The issue wasn't that they didn't have a ticket but that they refused to hold the infant grantcart May 2017 #130
The pax had received boarding passes and were on the plane kristopher May 2017 #114
That part is not clear jberryhill May 2017 #118
They show the ticket and get a boarding pass. kristopher May 2017 #123
It's not clear that they did get a boarding pass jberryhill May 2017 #133
I don't recall age nor child/adult being on the tickets or boarding passes at all kristopher May 2017 #134
I believe lap children get a boarding pass that does not assign them a seat califootman May 2017 #138
That is exactly how it is supposed to work HoneyBadger May 2017 #132
I don't think they handled well itcfish May 2017 #25
Except they didn't overbook -- standbys are not always overbooking issues obamanut2012 May 2017 #60
He paid for the fugging seat malaise May 2017 #2
Simple math...he paid for THREE SEATS brooklynite May 2017 #16
Where did you get that he only paid for THREE SEATS kcr May 2017 #20
Infants under 2 itcfish May 2017 #26
They don't pay if they're lap babies crazycatlady May 2017 #34
Only if they're in a lap. kcr May 2017 #38
Agree with you itcfish May 2017 #83
Except he didn't -- he gave an adult's seat to the child, you cannot do that obamanut2012 May 2017 #62
Another lawsuit.... Historic NY May 2017 #4
Depends where they were sitting crappyjazz May 2017 #5
If that's all it was, they could have just asked other passengers to switch frazzled May 2017 #8
Is she saying you can't buy a seat for an infant, because that is total bs. Zing Zing Zingbah May 2017 #6
I bought a seat for mine when they were babies, too. It is total BS n/t kcr May 2017 #12
You can. They didn't Volstagg May 2017 #31
Exactly, that seat was no longer in play, it was void obamanut2012 May 2017 #65
LATimes Says that they still were assigned that seat. kristopher May 2017 #107
Was anyone else distracted by the passenger playing beveeheart May 2017 #9
That was a nervous tick and anxiety madaboutharry May 2017 #53
Buying an extra seat and overbooking with standbys waiting question . I have heard of lunasun May 2017 #11
It's not an extra seat. It was a seat for his child. kcr May 2017 #17
Also thier Delta website suggests it's best lunasun May 2017 #19
They didn't purchase the seat for their infant child Volstagg May 2017 #32
apparently it was a seat for their other child - not the infant with them at the time DrDan May 2017 #21
No, they aren't. kcr May 2017 #22
their other child was 18 years old - he was a no-show for that flight hence Delta can give the seat DrDan May 2017 #23
If that is the case Delta did right. crappyjazz May 2017 #27
bingo DrDan May 2017 #29
I have to wonder why the crew was trying to claim it was against FAA rules kcr May 2017 #33
yeah - it seems to be very straightforward - apparently Delta even encourages the DrDan May 2017 #36
Yeah, it sure is puzzling they made that claim, isn't it? kcr May 2017 #39
Except that ticket hadn't been purchased for the child obamanut2012 May 2017 #72
I understand that - and I would bet they purchased a non-transferrable ticket so they could DrDan May 2017 #75
What? That doesn't make sense. kcr May 2017 #92
I never said they were trying to scam the airlines - but when purchasing the original 3 tickets, DrDan May 2017 #95
You don't even know what type of tickets they were. You're operating under assumptions. kcr May 2017 #102
then why did the Father not simply transfer the ticket - he seems knowledgeable about airline DrDan May 2017 #106
Probably because they don't check ID for infants kcr May 2017 #119
ah but it was . . . wasn't it DrDan May 2017 #141
That's not what they were trying to claim. Goodheart May 2017 #42
Go back and listen. She's clearly saying it isn't allowed. kcr May 2017 #43
Or did they submit the ticket at the gate with the wrong name? aikoaiko May 2017 #47
bet it was non-transferrable - the guy seems to be informed about airline ticketing DrDan May 2017 #63
Sorry, but your argument is incorrect. Goodheart May 2017 #24
Then why didn't they claim that as the reason? kcr May 2017 #35
Delta DID claim that as the reason. Goodheart May 2017 #40
No they didn't. There's nothing about a reservation canceled. kcr May 2017 #41
That's a FEDERAL rule. Delta was correct. Goodheart May 2017 #44
Then they should require ID for everyone. It is not generally enforced for children n/t kcr May 2017 #45
But there was another passenger who was assigned to that seat. MGKrebs May 2017 #49
It does matter whether it was an infant because they don't require ID for them. kcr May 2017 #50
But someone else bought that seat. You can't take an infant MGKrebs May 2017 #51
But that's not what happened. kcr May 2017 #52
How do you know that? MGKrebs May 2017 #55
Based on what was said in the video. kcr May 2017 #61
This -- it doesn't matter whose ticket that was, the seat wasn't theirs obamanut2012 May 2017 #78
No, they did not buy that ticket for that pAssenger (infant) obamanut2012 May 2017 #76
If it doesn't work that way, then airlines should require ID for everyone regardless of age. kcr May 2017 #79
they are supposed to - everyone is supposed to have an id DrDan May 2017 #84
They don't and I've flown many times with my kids with multiple airlines. No ID was needed. kcr May 2017 #86
read my edit - TSA requires no id for those under 18 DrDan May 2017 #89
I didn't know that about international flights. I would have assumed passports were needed. kcr May 2017 #97
Exactly, I don't get why people are not getting this obamanut2012 May 2017 #74
Not everyone has a rules are rules mentality, that's why. kcr May 2017 #81
I didn't watch the video, but I suppose MGKrebs May 2017 #99
There wasn't any need for them to say that. They don't check ID for infants. kcr May 2017 #104
when you go to discount fare sites like cheapoair - you are purchasing non-transferrable DrDan May 2017 #116
I must have missed the part where someone stated they booked on cheapo air. kcr May 2017 #120
I guess I missed the part where he purchased transferrable tickets DrDan May 2017 #142
Well how about that? Delta has apologized and issued them refunds. n/t kcr May 2017 #146
ok . . . and it was warranted for their threats DrDan May 2017 #147
By the time the airline found out that the family still wanted that seat MGKrebs May 2017 #121
That is wrong. They didn't just want the seat. They paid for it and had a boarding pass. kcr May 2017 #124
Goodheart is 100% correct, and this has nothing to do with overbooking obamanut2012 May 2017 #73
It has everything to do with overbooking. Without it, nothing would have happened. kcr May 2017 #77
No, that tix was for HIS ADULT CHILD WHO FLEW EARLIER obamanut2012 May 2017 #70
IT DOES'NT MATTER! Their baby didn't magically turn 18, did it? kcr May 2017 #85
They do. When you check in. nt B2G May 2017 #93
No. They don't. No ID required for minors. n/t kcr May 2017 #108
Did they get a boarding pass for that seat? jberryhill May 2017 #96
If they didn't have a boarding pass, then that video would be entirely different. kcr May 2017 #111
I'm not clear on whether they actually checked in that seat jberryhill May 2017 #112
Why would they buy an extra ticket if they didn't do that? kcr May 2017 #122
No, it wasn't his child;s seat at all, they could take it away obamanut2012 May 2017 #69
No, because that person is using their tix, not the case here obamanut2012 May 2017 #67
You are just flat out wrong about this. They checked their baby on the flight. kcr May 2017 #125
But was the baby checked in as a lap-child? califootman May 2017 #129
of course there is a reason they could not change the name - a very simple reason DrDan May 2017 #143
Delta should have offered to change the name on the ticket for the family. aikoaiko May 2017 #46
Bingo frazzled May 2017 #48
what if they puchased a non-transferrable ticket - at a discount DrDan May 2017 #68
It doesn't work that way, it wasn't the family's ticket obamanut2012 May 2017 #80
Exactly Sanity Claws May 2017 #98
The airline got this one right titaniumsalute May 2017 #54
Yup, and FEDERAL LAW states the passenger has to match the ticket obamanut2012 May 2017 #82
My question is mercuryblues May 2017 #57
It doesn't matter B2G May 2017 #66
So everyone is automatically right and a victim B2G May 2017 #59
It's a cattle call, If you're a cow, fly HAB911 May 2017 #91
How many boarding passes did they have? Sanity Claws May 2017 #105
That detail is nowhere to be found jberryhill May 2017 #113
Well, I have another thought about this: MineralMan May 2017 #109
Minors in the exit row are a common misunderstanding, too jberryhill May 2017 #117
I agree nini May 2017 #128
Yep, be a good little corporate resource and take your screwing with a grin. kristopher May 2017 #135
Message deleted by DU the Administrators nini May 2017 #136
That's the advice you *seem* to be giving. kristopher May 2017 #137
Message deleted by DU the Administrators nini May 2017 #139
No, I didn't miss it. kristopher May 2017 #140
I'm going to take a different direction on this one altogether... it's a small child, right? JoeStuckInOH May 2017 #145
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