General Discussion

MGKrebs

(8,138 posts)

55. How do you know that?

Thu May 4, 2017, 12:42 PM

May 2017

When the older son took a different flight did they change his ticket, or just buy an additional one? (I haven't watched the video. Is there a written version of this story anywhere?) Even so, I don't think it matters. If you don't show up/check in they get to re-sell that seat. The previous ticket holder didn't show up, they re-sold the seat, new person with ticket for that seat shows up. I just don't see how being a baby has anything to do with all that.

I don't think it's any different without all the distraction of the older son. If they had gotten on the plane early and plopped their baby down into an empty seat, when the ticket holder for that seat showed up they would have to move the baby. No ID issue there at all except that the ticket holder had one proving s/he bought that seat.

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Family booted off Delta flight [View all] OnlinePoker May 2017 OP

Looks like Delta handled this pretty well Goodheart May 2017 #1

How is this customer wrong? frazzled May 2017 #3

The person in the seat has to match the name on the ticket Goodheart May 2017 #7

Oh, give me a break. frazzled May 2017 #10

Here's what really happened Goodheart May 2017 #14

If this is indeed what happened, the parents were 100% wrong obamanut2012 May 2017 #58

Agree. I had an issue recently where two parents booked the window and aisle. LisaM May 2017 #87

This message was self-deleted by its author JoeStuckInOH May 2017 #144

Because that's what the parents signed up for. Goodheart May 2017 #15

And let's not forget something that's getting lost here... Goodheart May 2017 #18

This isn't about switching seats Volstagg May 2017 #30

Something is wrong with your take Sanity Claws May 2017 #101

I agree. Delta website even recommends a car seat for infants. kristopher May 2017 #110

How did they even know? You don't need ID for young children. kcr May 2017 #13

The ticketed passenger for that seat was 18 years old, and not checked in jberryhill May 2017 #28

Also bought a seat. Yes, exactly as I say. They didn't just buy three tickets. kcr May 2017 #37

They had a discrepancy when in the pre flight check they did a head check against ticketed grantcart May 2017 #56

If that's true, it would have been easy for them to state that. kcr May 2017 #64

they had agreed to fly with an infant in their lap - and they could have done that DrDan May 2017 #71

Or the airline could have simply switched names, because it's dangerous. kcr May 2017 #88

unlesss it was a nontransferrable ticket - then the airlines should stick by the rules DrDan May 2017 #90

Yes, it is. How do you fail to see that? LisaM May 2017 #94

No. They hadn't used the ticket. They bought an additional one. kcr May 2017 #100

Where are you seeing that they paid for four tickets? LisaM May 2017 #103

No you aren't. If they'd only paid for three, then it would have been a video kcr May 2017 #115

Ah. Well, then they should have changed the name on the ticket. LisaM May 2017 #126

Probably because ID isn't required for infants. kcr May 2017 #127

No, but if a person on a named ticket takes another flight, I can see why Delta re-assigned the seat LisaM May 2017 #131

The issue wasn't that they didn't have a ticket but that they refused to hold the infant grantcart May 2017 #130

The pax had received boarding passes and were on the plane kristopher May 2017 #114

That part is not clear jberryhill May 2017 #118

They show the ticket and get a boarding pass. kristopher May 2017 #123

It's not clear that they did get a boarding pass jberryhill May 2017 #133

I don't recall age nor child/adult being on the tickets or boarding passes at all kristopher May 2017 #134

I believe lap children get a boarding pass that does not assign them a seat califootman May 2017 #138

That is exactly how it is supposed to work HoneyBadger May 2017 #132

I don't think they handled well itcfish May 2017 #25

Except they didn't overbook -- standbys are not always overbooking issues obamanut2012 May 2017 #60

He paid for the fugging seat malaise May 2017 #2

Simple math...he paid for THREE SEATS brooklynite May 2017 #16

Where did you get that he only paid for THREE SEATS kcr May 2017 #20

Infants under 2 itcfish May 2017 #26

They don't pay if they're lap babies crazycatlady May 2017 #34

Only if they're in a lap. kcr May 2017 #38

Agree with you itcfish May 2017 #83

Except he didn't -- he gave an adult's seat to the child, you cannot do that obamanut2012 May 2017 #62

Another lawsuit.... Historic NY May 2017 #4

Depends where they were sitting crappyjazz May 2017 #5

If that's all it was, they could have just asked other passengers to switch frazzled May 2017 #8

Is she saying you can't buy a seat for an infant, because that is total bs. Zing Zing Zingbah May 2017 #6

I bought a seat for mine when they were babies, too. It is total BS n/t kcr May 2017 #12

You can. They didn't Volstagg May 2017 #31

Exactly, that seat was no longer in play, it was void obamanut2012 May 2017 #65

LATimes Says that they still were assigned that seat. kristopher May 2017 #107

Was anyone else distracted by the passenger playing beveeheart May 2017 #9

That was a nervous tick and anxiety madaboutharry May 2017 #53

Buying an extra seat and overbooking with standbys waiting question . I have heard of lunasun May 2017 #11

It's not an extra seat. It was a seat for his child. kcr May 2017 #17

Also thier Delta website suggests it's best lunasun May 2017 #19

They didn't purchase the seat for their infant child Volstagg May 2017 #32

apparently it was a seat for their other child - not the infant with them at the time DrDan May 2017 #21

No, they aren't. kcr May 2017 #22

their other child was 18 years old - he was a no-show for that flight hence Delta can give the seat DrDan May 2017 #23

If that is the case Delta did right. crappyjazz May 2017 #27

bingo DrDan May 2017 #29

I have to wonder why the crew was trying to claim it was against FAA rules kcr May 2017 #33

yeah - it seems to be very straightforward - apparently Delta even encourages the DrDan May 2017 #36

Yeah, it sure is puzzling they made that claim, isn't it? kcr May 2017 #39

Except that ticket hadn't been purchased for the child obamanut2012 May 2017 #72

I understand that - and I would bet they purchased a non-transferrable ticket so they could DrDan May 2017 #75

What? That doesn't make sense. kcr May 2017 #92

I never said they were trying to scam the airlines - but when purchasing the original 3 tickets, DrDan May 2017 #95

You don't even know what type of tickets they were. You're operating under assumptions. kcr May 2017 #102

then why did the Father not simply transfer the ticket - he seems knowledgeable about airline DrDan May 2017 #106

Probably because they don't check ID for infants kcr May 2017 #119

ah but it was . . . wasn't it DrDan May 2017 #141

That's not what they were trying to claim. Goodheart May 2017 #42

Go back and listen. She's clearly saying it isn't allowed. kcr May 2017 #43

Or did they submit the ticket at the gate with the wrong name? aikoaiko May 2017 #47

bet it was non-transferrable - the guy seems to be informed about airline ticketing DrDan May 2017 #63

Sorry, but your argument is incorrect. Goodheart May 2017 #24

Then why didn't they claim that as the reason? kcr May 2017 #35

Delta DID claim that as the reason. Goodheart May 2017 #40

No they didn't. There's nothing about a reservation canceled. kcr May 2017 #41

That's a FEDERAL rule. Delta was correct. Goodheart May 2017 #44

Then they should require ID for everyone. It is not generally enforced for children n/t kcr May 2017 #45

But there was another passenger who was assigned to that seat. MGKrebs May 2017 #49

It does matter whether it was an infant because they don't require ID for them. kcr May 2017 #50

But someone else bought that seat. You can't take an infant MGKrebs May 2017 #51

But that's not what happened. kcr May 2017 #52

How do you know that? MGKrebs May 2017 #55

Based on what was said in the video. kcr May 2017 #61

This -- it doesn't matter whose ticket that was, the seat wasn't theirs obamanut2012 May 2017 #78

No, they did not buy that ticket for that pAssenger (infant) obamanut2012 May 2017 #76

If it doesn't work that way, then airlines should require ID for everyone regardless of age. kcr May 2017 #79

they are supposed to - everyone is supposed to have an id DrDan May 2017 #84

They don't and I've flown many times with my kids with multiple airlines. No ID was needed. kcr May 2017 #86

read my edit - TSA requires no id for those under 18 DrDan May 2017 #89

I didn't know that about international flights. I would have assumed passports were needed. kcr May 2017 #97

Exactly, I don't get why people are not getting this obamanut2012 May 2017 #74

Not everyone has a rules are rules mentality, that's why. kcr May 2017 #81

I didn't watch the video, but I suppose MGKrebs May 2017 #99

There wasn't any need for them to say that. They don't check ID for infants. kcr May 2017 #104

when you go to discount fare sites like cheapoair - you are purchasing non-transferrable DrDan May 2017 #116

I must have missed the part where someone stated they booked on cheapo air. kcr May 2017 #120

I guess I missed the part where he purchased transferrable tickets DrDan May 2017 #142

Well how about that? Delta has apologized and issued them refunds. n/t kcr May 2017 #146

ok . . . and it was warranted for their threats DrDan May 2017 #147

By the time the airline found out that the family still wanted that seat MGKrebs May 2017 #121

That is wrong. They didn't just want the seat. They paid for it and had a boarding pass. kcr May 2017 #124

Goodheart is 100% correct, and this has nothing to do with overbooking obamanut2012 May 2017 #73

It has everything to do with overbooking. Without it, nothing would have happened. kcr May 2017 #77

No, that tix was for HIS ADULT CHILD WHO FLEW EARLIER obamanut2012 May 2017 #70

IT DOES'NT MATTER! Their baby didn't magically turn 18, did it? kcr May 2017 #85

They do. When you check in. nt B2G May 2017 #93

No. They don't. No ID required for minors. n/t kcr May 2017 #108

Did they get a boarding pass for that seat? jberryhill May 2017 #96

If they didn't have a boarding pass, then that video would be entirely different. kcr May 2017 #111

I'm not clear on whether they actually checked in that seat jberryhill May 2017 #112

Why would they buy an extra ticket if they didn't do that? kcr May 2017 #122

No, it wasn't his child;s seat at all, they could take it away obamanut2012 May 2017 #69

No, because that person is using their tix, not the case here obamanut2012 May 2017 #67

You are just flat out wrong about this. They checked their baby on the flight. kcr May 2017 #125

But was the baby checked in as a lap-child? califootman May 2017 #129

of course there is a reason they could not change the name - a very simple reason DrDan May 2017 #143

Delta should have offered to change the name on the ticket for the family. aikoaiko May 2017 #46

Bingo frazzled May 2017 #48

what if they puchased a non-transferrable ticket - at a discount DrDan May 2017 #68

It doesn't work that way, it wasn't the family's ticket obamanut2012 May 2017 #80

Exactly Sanity Claws May 2017 #98

The airline got this one right titaniumsalute May 2017 #54

Yup, and FEDERAL LAW states the passenger has to match the ticket obamanut2012 May 2017 #82

My question is mercuryblues May 2017 #57

It doesn't matter B2G May 2017 #66

So everyone is automatically right and a victim B2G May 2017 #59

It's a cattle call, If you're a cow, fly HAB911 May 2017 #91

How many boarding passes did they have? Sanity Claws May 2017 #105

That detail is nowhere to be found jberryhill May 2017 #113

Well, I have another thought about this: MineralMan May 2017 #109

Minors in the exit row are a common misunderstanding, too jberryhill May 2017 #117

I agree nini May 2017 #128

Yep, be a good little corporate resource and take your screwing with a grin. kristopher May 2017 #135

Message deleted by DU the Administrators nini May 2017 #136

That's the advice you *seem* to be giving. kristopher May 2017 #137

Message deleted by DU the Administrators nini May 2017 #139

No, I didn't miss it. kristopher May 2017 #140

I'm going to take a different direction on this one altogether... it's a small child, right? JoeStuckInOH May 2017 #145