Admissions from the call center, part 2. Kaspersky

[PoindexterOglethorpe]

1. Sigh.

That's what I have. I do not have the skills to uninstall, wipe my hard drive clean, reinstall Windows. Seriously? We are all expected to be high level computer techs?

Look, I drive a stick shift car, but I still don't change the oil or do any of the other maintenance it requires.

Since I've bought my computers at Best Buy and have the Geek Squad thing, should I just call them? If they try to tell me Kaspersky is just fine, what do I insist they do?

Oh, and if they have to re-install Windows, which was done a couple of months ago when my hard drive crashed, I take it I'll once again lose everything, so I'd better start saving anything I actually want over to a thumb drive.

At least those little things have gotten amazingly cheap.