The Horrible Side-Effect of the War on Opioid Addiction

[Maraya1969]

21. Here is the review that I left on Google and FB for a pharmacy I went to last week

I have been on pharmacological opiate pain management for a while for a serious and very painful condition. My usual pharmacy who had a prescription on file for me called and told me that they had run out of my medicine and could not get any until over the weekend so I had to find another pharmacy to fill it. I had seen San Carlos Pharmacy when I was in the plaza for something else and thought I would call them.

When I called I asked them if they had this medicine in stock. I was told that they could not tell me over the phone and that I would have to come down in person before they would tell me if it was in stock or not! I thought this shady but I said, "OK" and went there and gave them the prescription. They asked me what other medications I was on, (they can easily find this on the computer as all pharmacies are connected now), they asked me if I ever used any creams or other methods of dealing with pain, (Can you imagine if I needed an antibiotic and they tried to suggest that it was unnecessary?) They asked what the condition was and when I just gave the diagnosis of what all the MRI's, Cat scans and X-Rays concluded ( and the need of a wheelchair sometimes and scooter to get around big stores), she had the nerve to say, "So back pain". I became very suspicious of their motive for asking me all of these questions and it became obvious after a short while that they were treating me like a common drug addict. Then I sat for 20 minutes after which they came out and said they would not fill my prescription. They had the medication but they would not fill my prescription.

This behavior is entirely unacceptable. These people were impersonating doctors and I question whether they were getting a kick out of acting so important. In fact my prescription was written by a very well respected doctor in this area.

Their behavior was rude, dismissive and unprofessional. I felt humiliated and angry with the treatment I was given at this place and I will never set foot in it again.