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LiberalEsto

(22,845 posts)

22. I call them Comcrap

Reply to onehandle (Original post)

Wed May 27, 2015, 11:34 AM

May 2015

We switched to Verizon Fios more than a year ago.

Trying to return the Comcrap router/cable boxes is sheer hell.
Their hours are limited, they have hardly any service staff working, and the lines are unbelievably long.

They must think in their tiny little heads that this obstacle course will deter some people from giving up Comcrap, but they are dead wrong. It only made me more determined.

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Highlight:

Comcast At Bottom of Customer-Service Rankings [View all] onehandle May 2015 OP

hard to believe they could be worse than DISH rurallib May 2015 #1

No doubt about Dish. Fuddnik May 2015 #5

thanks for the story - I am waiting for my return box as I write rurallib May 2015 #10

Tell the credit card company whose card Dish has on file that you lost it and need a new number corkhead May 2015 #29

I have a similar story ending with me using their shipping label to send them a box corkhead May 2015 #13

! Fuddnik May 2015 #28

Or AT&T U-verse Auggie May 2015 #27

Just curious about how this would be breaking news. ChairmanAgnostic May 2015 #2

They've usually come in second to last after Charter. Fozzledick May 2015 #23

No surprise there davidpdx May 2015 #3

I continue to be an outlier Blue_Adept May 2015 #4

Oh, the retention department is easy to get to. onehandle May 2015 #6

I got Comcast for six months on a special they had NV Whino May 2015 #12

I like the idea about leaving the cable box in the driveway.... George II May 2015 #16

I like that idea! NV Whino May 2015 #18

I wasn't even talking about retention Blue_Adept May 2015 #15

I was going to post the same thing EL34x4 May 2015 #7

My experience with Comcast Customer Service LynneSin May 2015 #8

Based on their customer service ratings, even if you ARE spending hundreds of dollars hughee99 May 2015 #33

well. gee. !!!!! i wonder why? allan01 May 2015 #9

In other news water is wet. iandhr May 2015 #11

I had comcast for about nine years, they were the worst of the worst! George II May 2015 #14

A good friend tells me about her Comcast horror stories. The only worse customer service she gets is valerief May 2015 #17

I had a supervisor at ComCast call me names because I wanted a refund fasttense May 2015 #19

Remember the guy who tried to cancel his Comcast last year Hawaii Hiker May 2015 #20

Duh - they charged me for a service they don't even have Novara May 2015 #21

I call them Comcrap LiberalEsto May 2015 #22

Over 40 years ago Comcast made sure I'd never be a customer of theirs csziggy May 2015 #24

Agree, CS is horrible. Comcast is a dirty word! n/t Paper Roses May 2015 #25

I must be under some kind of enchantment or something. The Velveteen Ocelot May 2015 #26

When you run a monopoly on cable d_legendary1 May 2015 #30

Isn't cable supposed to die out in the not-too-distant future? Cal33 May 2015 #32

As long as those internet speeds are out of this world d_legendary1 May 2015 #35

Seth's experience melm00se May 2015 #31

What a sucky story. nt valerief May 2015 #36

*cough* MONOPOLY *cough* the_sly_pig May 2015 #34

other rankings Bigredhunk May 2015 #37

notice that the lowest melm00se May 2015 #38

They need more competition IronLionZion May 2015 #39