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cstanleytech

(28,461 posts)

12. They just take reports of an incident and then dispatch people they also might offer advice

Reply to geek tragedy (Reply #6)

Tue Jul 28, 2015, 05:27 PM

Jul 2015

but they dont have stay on the phone probably if someones becomes abusive towards them just like anyone else who works call center doesnt have to stay on the line if someone abusive.
Is that applicable in this? No, I dont believe the person was abusive I think they were just clearly frustrated and the operator handled it poorly to say the least.

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Highlight:

Firefighter Tells 911 Caller To 'Deal With It Yourself' As Teen Dies, New Audio Reveals [View all] jpak Jul 2015 OP

OH MY FREAKING GOSH!!!! tblue Jul 2015 #1

What an arrogant scumbag. kristopher Jul 2015 #2

911 operators regularly hang up on people for being abusive. Xithras Jul 2015 #3

If 911 operators aren't required to help, what are they there for? Comrade Grumpy Jul 2015 #5

Fired at the very least! Charles de Gaudless Jul 2015 #17

obviously he isn't cut out to do this job demigoddess Jul 2015 #18

"they aren't required to help you." Wha??????????? nt geek tragedy Jul 2015 #6

They just take reports of an incident and then dispatch people they also might offer advice cstanleytech Jul 2015 #12

The case you cite shows the asshole 911 operator getting punished. Comrade Grumpy Jul 2015 #8

I would hope I would make allowances of profanity... Alkene Jul 2015 #4

I don't even know what to say anymore lillypaddle Jul 2015 #7

^^^ That :-( GliderGuider Jul 2015 #9

Fire this dick. SoapBox Jul 2015 #10

Sounds like a good candidate for the police force. fbc Jul 2015 #15

Disgusting. EEO Jul 2015 #11

Why on earth was a firefighter on 911 dispatch? Kurska Jul 2015 #13

25 years ago BumRushDaShow Jul 2015 #14

As a health professional, elias7 Jul 2015 #16

I had wondered Skittles Jul 2015 #19

They are trained, but experience is key elias7 Jul 2015 #22

With that kind of indifference, no wonder Blue_Tires Jul 2015 #20

UPDATE - 911 operator resigns brooklynite Jul 2015 #21