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In reply to the discussion: Air France stewardesses mutiny over order to wear headscarves [View all]RobinA
(10,478 posts)43. Customer Service, However
implies something a little different. I agree that the FAs should be able to opt out of those flights, but if you are on that flight, you need to realize that you may have to put local custom first. That's what being in a customer service position is all about. Sometimes you have to eat your beliefs and feelings for the duration. It's kind of like the pharmacy person who doesn't want to sell birth control because it is against his belief. If you can't put the customer first you need to get a different job.
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