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Demsrule86

(71,531 posts)

31. There is no excuse for the behavior of the American employee...he almost

Reply to PoindexterOglethorpe (Reply #7)

Sun Apr 23, 2017, 09:21 AM

Apr 2017

hurt a baby and his words escalated an already tense situation..she was allowed to proceed to the airplane with the stroller...thus, someone screwed up on the way down...or the flight attendant and I used that term loosely as this guy is a disaster, screwed up. American Airlines stepped up I hear and apologized, put her in first class and gave her a $1000.00 certificate...but don't make excuses for an employee who treated a paying customer so badly...he could have killed that baby and there is never an excuse for this sort of behavior.

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American Airlines opens investigation into employee who hit woman with baby stroller [View all] Dammit Jim Apr 2017 OP

Watched the video. DK504 Apr 2017 #1

Verbatim: FigTree Apr 2017 #2

The airlines need to fire a lot of people from management on down Sen. Walter Sobchak Apr 2017 #3

they have to deal with a society of people who are bat shit crazy every day. YOHABLO Apr 2017 #5

There is no bat shit like Southwest Airlines in or out of Las Vegas bat shit Sen. Walter Sobchak Apr 2017 #6

That is no excuse...if you can't deal with the public then get a different job. Demsrule86 Apr 2017 #30

TMZ posted an account of what went down based on another passenger's account of what politicaljunkie41910 Apr 2017 #41

Except that isn't what happened -- AA has admitted the gate agent told the woman she could board obamanut2012 Apr 2017 #44

kudos to the nice male passenger who stood up to that brute flight attendant onetexan Apr 2017 #18

do you have a link to the video? YOHABLO Apr 2017 #4

Cellphone Recording Dammit Jim Apr 2017 #8

While what that flight attendant did PoindexterOglethorpe Apr 2017 #7

You left out, passengers trying to put bags/items in several overhead mahatmakanejeeves Apr 2017 #9

Yes. People try to bring on board PoindexterOglethorpe Apr 2017 #11

The airlines have it backwards: should be if you check your baggage LuckyLib Apr 2017 #12

I think you are on to something JenniferJuniper Apr 2017 #14

Oh - the overhead bins! spiderpig Apr 2017 #19

I am glad someone is raising this. There is no video that I have seen shows chelsea0011 Apr 2017 #29

No, wrong, strollers do not ahve to be checked obamanut2012 Apr 2017 #47

The car seat is supposed to go in a seat, and the baby in that. LeftyMom Apr 2017 #40

AA has admitted the gate agent told the woman she could board obamanut2012 Apr 2017 #46

I'm sure that's part of it. Overworked employees, coping with all sorts Honeycombe8 Apr 2017 #15

There is no excuse for the behavior of the American employee...he almost Demsrule86 Apr 2017 #31

This obamanut2012 Apr 2017 #48

I think we've all had bad days at work... even brutal days that we've stressed out on. LanternWaste Apr 2017 #51

The flight attendent's responsiblity was to de-escalate the situation Lurks Often Apr 2017 #10

The female flight attendant was doing a pretty good job, if you watch her. Honeycombe8 Apr 2017 #16

If one of the pilots was the one observing LompocDem Apr 2017 #23

Could be. I don't know the specific duties of each of the crew. nt Honeycombe8 Apr 2017 #24

I don't have knowledge of this also LompocDem Apr 2017 #27

I think so, too. They present a picture that is incomplete sometimes. nt Honeycombe8 Apr 2017 #32

He acted about how I think a Captain should act. Hassin Bin Sober Apr 2017 #37

I agree LompocDem Apr 2017 #43

That's hard to watch. Honeycombe8 Apr 2017 #13

Sounds like when he agressively grabbed the stroller, he hurt the mother. womanofthehills Apr 2017 #26

Yeah...he's in trouble. He lost control. Honeycombe8 Apr 2017 #34

Kick for exposure! red dog 1 Apr 2017 #17

You have to have damages for a lawsuit. Honeycombe8 Apr 2017 #35

"Damages for emotional distress are awarded in very specific circumstances,.. red dog 1 Apr 2017 #38

According to the OP, the flight attendant, as he (angrily) took the stroller from the woman, red dog 1 Apr 2017 #39

I was thinking of actual physical harm, like teeth knocked out. Honeycombe8 Apr 2017 #42

That's assault -- of course you can get damages for that obamanut2012 Apr 2017 #49

Congrats airline management, this is what you created. Xolodno Apr 2017 #20

There are rules and people tend to break the rules for their own convenience. YOHABLO Apr 2017 #21

I do want to see the attendant lose his job - he just missed injuring a baby womanofthehills Apr 2017 #25

She went through all the check ins with the stroller. So they allowed it... Demsrule86 Apr 2017 #33

Her first language did not seem to be English. Honeycombe8 Apr 2017 #36

Another Trump humper Yo_Mama_Been_Loggin Apr 2017 #22

Anytime humans are involved, there is bound to be trouble. The world has become democratisphere Apr 2017 #28

AA has admitted the gate agent told the woman she could board obamanut2012 Apr 2017 #45

For starters... Blue_Tires Apr 2017 #50

Where was the woman from? itcfish Apr 2017 #52