Black nurse sues Michigan hospital for honoring patient's racist request

[moriah]

42. If a non-demented patient is up to bitching about the skin color of staff...

... I'd be questioning whether they truly needed hospital care. And in my city, they'd be screwed. The hospital *might* be able to accommodate their request, but they'd screw up the rotation so badly it'd mean they were risking the quality of care -- not necessarily that the people would be bad nurses, but it'd break the flow every time for med passes, etc.

Then again I am not a nurse to know how often it happens, and if they suck up the disruption to avoid JHACO complaints.

I'm not a person of color so saying how I think I would react is nuts. I'm not in this nurse's shoes. I do have to think, however, that some of this could have been avoided by her clinical manager saying, "How horrible! Do you want to be reassigned? I don't want her to abuse you, and she's obviously going to be difficult. We can get the new girl some experience and get you assigned to a pt who deserves you." And if she didn't, then waiting for the pt to make the request directly to a staff member -- it seems like the pt wasn't directly requesting it yet, per the article.