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In reply to the discussion: GoDaddy Outage Takes Down Millions Of Sites, Anonymous Member Claims Responsibility [View all]TexanDem
(792 posts)I was working on my genealogy site when it crashed, and have been somewhat stressed since. I didn't know what happened. Had tried godaddy.com and it was down too. I decided to check in on DU and catch up on politics and saw the headline! OHHH! LOL I have genealogy and photography data tables on my site, and they're all down. Real bummer. My condolences to you guys whose income depends on your sites. Curiously, my htm pages are all working, though. I'm optimistic that they'll get it all back. Damn shame somebody would deliberately do this - clearly hurting an awful lot of regular people a lot more than the company.
As far as the comments on experiences with GoDaddy's customer service concerned, personally I have nothing but praises. The guys who answer the phone have always been very helpful and professional and gone the extra mile to help me out, kind, courteous, and bring things down to my level of expertise. Granted, I only have the economy site and my problems have been probably elementary stuff; but they made me feel like a valued customer. And they've never tried to pressure me to buy anything.