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In reply to the discussion: FTC investigates why McDonald's ice cream machines are always broken [View all]crimycarny
(2,097 posts)You try getting screamed at by customers when the ice cream machine is broken. The last thing you want is for that to happen, believe me. My son said the ice cream machines will go into a self-cleaning mode after a certain amount of time and they have no control over this. He said the cycle lasts about 15 min and during that time they cant serve ice cream. He is also the person responsible for breaking down the ice cream machine at close and cleaning it. He described the process and I will say one thing, they are very thoroughyou can rest assured the machines are clean.
The employees do NOT just say the machine is broken cause they are too lazy to clean it. Believe, the hassle of pissed off customers who scream obscenities at them or accuse them of lying is not worth it.