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In reply to the discussion: Papa John's CEO John Schnatter Says Company Will Reduce Workers' Hours In Response To Obamacare [View all]quaker bill
(8,260 posts)a tight labor market where lousy jobs that pay minimum wage and offer less than 30 hours a week with no benefits, become very difficult to fill and keep filled with anyone capable of doing the job. I worked a number of lousy food service jobs putting myself through college. Bottom line, in a better economy, employers like this can go into a tailspin, because as soon as someone gets experience, they bail for the next employer across town who offers a bit more money and better benefits.
This means the business is constantly training new workers, quality and customer service declines, both because the workforce knows less on average about what they are doing, and because they see what they are doing as a crap job they are only taking until they can find something better.
What they are proposing is really bad management, both in theory and in practice. Of course there is alot of really bad management in the food service business.