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In reply to the discussion: J.C. Penney cuts an additional 2,200 workers [View all]primavera
(5,191 posts)24. That's sure to help
The main reason I don't go to Penney's anymore is because they have no trained service staff to provide customers with assistance, either in product selection or at check-out. The only reason I ever brave the ninth plane of hell that is the suburban shopping mall is to be able to talk to somebody who can give me information to help guide my purchases. If I want no service, I can get what I'm looking for cheaper, quicker, and with less hassle online. Reducing already inadequate customer service positions will only ensure that Penney's has even less appeal for me as a consumer.
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Did someone pee in your Wheaties this morning? There's no need to be snarky about it...
truth2power
Mar 2013
#32
i was wondering if they had less merchandise than before also when i went less than a week ago
JI7
Mar 2013
#39
that's why i made a point of buying something from there and would have bought more
JI7
Mar 2013
#40
Hmm...consider this an addendum to my post upthread. I stand corrected, I guess...
truth2power
Mar 2013
#31
J.C. Penney Is the New Sears: CEO Ron Johnson Has Done “Incalculable Damage,” Davidowitz Says
Mutatis Mutandis
Mar 2013
#20
I missed this short opportunity. Please let me know where Ron Johnson goes next.
BlueStreak
Mar 2013
#22
he will ride JCP down to the gutter, then pop off with a typical golden parachute
Mutatis Mutandis
Mar 2013
#23