Sprint says it is disabling controversial Carrier IQ software [View all]
By Suzanne Choney
Sprint, under fire along with AT&T and T-Mobile for using Carrier IQ's controversial key-logging software, says it is "disabling the use" of software from customers' phones.
"We have weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected," said Sprint spokeswoman Stephanie Vinge in a statement. "We are further evaluating options regarding this diagnostic software as well as Sprint’s diagnostic needs."
Carrier IQ, which says its software is used only to help with network diagnostics, has been under fire for several weeks after an independent researcher discovered the software can track the activities of phone users, including text messages.
The company, whose software is on 141 million cellphones around the country, has said that is not the case, that its software "does not record, store or transmit the contents of SMS (text) messages, email, photographs, audio or video. For example, we understand whether an SMS was sent accurately, but do not record or transmit the content of the SMS. We know which applications are draining your battery, but do not capture the screen."
http://technolog.msnbc.msn.com/_news/2011/12/16/9502911-sprint-says-it-is-disabling-controversial-carrier-iq-software
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