Best Buy to close 50 US stores, cut costs

[Gidney N Cloyd]

21. I've had great experiences at most Best Buys I've shopped in. (Not all, but most)

The last thing I bought was a BluRay player a couple months ago. I needed one right away so I shopped on Best Buy's web site, found a store that had what I wanted in stock, went there and got it. The salesman asked me if I needed an HDMI cable and showed me their selection.
Past visits when I've done a little more browsing on site I've always had polite and reasonably knowledgeable sales people. No one bothered me more than I wanted to be and the only upselling I ever get is at the checkout where they try to sell the extended warranties (I say 'no thank you' and they push no further).

Yes, there's one bad store near me that I won't set foot in again (even though it's the closest one to me). Seems to be run by pre-teens who couldn't squeeze the words 'sir' or 'thank you' out of their mouths if you held a gun to their heads. When a saleschild greets me with "whatcha need, bud?" I know I'm in the wrong store. And the bad service there stretched from the front door to the returns and techsup counter. But that store unit is unlike any other I've visited. No doubt there are more but it's unique among the half dozen or so I've been in around Chicago.