Beside chain owners, who likes switch to self-checkout?

[betsuni]

45. At one point the small supermarket in my old neighborhood changed to all self-checkout except for one cashier.

First day there were the men in suits from the head office looking pleased with their machines.

But the customers are mostly older, sometimes really old. Staff had to do everything anyway and old people like to pay in exact change which takes time the regular way but with a machine takes even longer to insert all the coins and often eyesight isn't so good, squint to see how many more coins to go. Self-check out lasted two weeks before they gave up and went back to fast and efficient humans (kept one self-checkout).

I just stop going to places without human cashiers because machines don't like me, always some kind of problem and I don't like feeling like Charlie Chaplin in "Modern Times" or something.