Surveillance in restaurants? An experiement...

[targetpractice]

3. Good observation...

... I would bet that some corporate Olive Garden product manager responsible for the table-top technology is tasked with coming up with more ways to exploit the table-top device... Listening in and responding to conversational complaints, and proactively responding was probably considered a good idea during some product pitch meeting... Use the device to solve problems before the customer actually complained. That's the kind of idea that would probably be considered a win for justifying that table-top technology... But, lack of consumer research during that decision making process failed to understand how intrusive customers would feel about Olive Garden listening in.