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You may have a separate subscription with only the basics OR you dont have the right Eliot Rosewater May 2020 #1
we are all on the same bill, and it's included as are other utilities. Grasswire2 May 2020 #2
for purposes of account or billing, it's like this is just another tv in another room of the house. Grasswire2 May 2020 #3
Request an updated box. Was the one you have there when you moved in? Lochloosa May 2020 #4
yes Grasswire2 May 2020 #5
Is there an office nearby? You can order them online also, likely it will cost $5 more a month Eliot Rosewater May 2020 #6
I would guess that is the issue. 9 years is a long time for anything electronic. Lochloosa May 2020 #8
Could the channel just be "hidden" somehow? intrepidity May 2020 #7
nuttin Grasswire2 May 2020 #13
I'd reboot the cable box intrepidity Jun 2020 #21
Sounds like the "building" account is basic or extended basic... Wounded Bear May 2020 #9
Thats how it worked in a condo I once lived in Generic Brad May 2020 #10
yeah, but was your mailing address the same address as the owner? nt Grasswire2 May 2020 #12
Hmm. I owned my unit Generic Brad May 2020 #14
right Grasswire2 May 2020 #15
No, they would never allow another account added at this address. Grasswire2 May 2020 #11
Did you ask? I would... Wounded Bear May 2020 #18
No. My landlady would never allow it. Grasswire2 May 2020 #19
Have you called Comcast? 1-800-COMCAST? You might need to use your landlady's ID info. LAS14 May 2020 #16
I have 2 tv's get basic cable on one and upgraded on the other. I would have to pay more Fla Dem May 2020 #17
yeah, that's likely the answer. Grasswire2 May 2020 #20
Yes. Fla Dem Jun 2020 #22
99.9999% sure it's your box OriginalGeek Jun 2020 #23
I think I'll just have to give up on my quest for TCM. Grasswire2 Jun 2020 #24
Yeah, I understand OriginalGeek Jun 2020 #25
I have a chromecast device that was given to me (new) but .. Grasswire2 Jun 2020 #26
Chromecast and fireTV are similar products OriginalGeek Jun 2020 #27
hmm youtube, streaming Grasswire2 Jun 2020 #31
Our oldest child & spouse use Chromecast exclusively for their television. hunter Jun 2020 #30
Yes....please hold for the next available representative whistler162 Jun 2020 #28
hahahaha nt Grasswire2 Jun 2020 #29
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