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In reply to the discussion: Self-checkout rant. Agree or disagree? [View all]Otterdaemmerung
(137 posts)I'm not going to disclose which, and of course my statements here do not reflect the opinions of the company I work for.
Yes, I'll admit it's a pain to customers, but when customers want low cost over everything else, that's what they get. And self-checkout mechanical and software systems have undoubtedly gotten more sophisticated over the last few years, so they're not as fussy as they used to be.
Please don't grumble to us about self-checks being the only registers available. We're not the ones who instituted them or made the short-staffed work schedule; we're only the ones who have to deal with them and with customers. If you really want to complain, then treat us with the kindness we deserve and save your ire for company management. Nowadays most retails have surveys you can participate in, and that would be the best time to express your displeasure with self-checkout.
My biggest problem with this meme is that it says, "you can put your cashiers back in place" while also "You expect me to be a cashier with no training." That shows that the maker of this meme has no respect for what a cashier has to go through and that they see cashiers as unskilled. Yes, there are a lot of first-time-employed kids doing cashiering badly, but being a truly great cashier takes not only skill but knowledge, patience, and ingenuity. Apparently those qualities are utterly lost on the maker of this meme.
Be kind to your cashiers and also every other worker you interact with regularly. They deserve your respect. So if you don't want to do what you regard as their jobs, be courteous and patient. Help lighten their workday.
Thank you.