I had to tell a patient today fairly firmly to stop texting during the clinic visit.

[MiddleFingerMom]

5. That kind of behavior is rude at the best of times.

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It is tenfold so if you behave that way when you're speaking to someone who's working.
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No reason for you to feel bad. It's a shame that those tears were probably "poor, poor,
pitiful me" rather than from embarassment over having been so rude.
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I doubt it changed her nasty habit at all, but sometimes it's up to each of us ourselves
to draw the line over which the behavior of someone else is unacceptable and won't be
tolerated.
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You did the right thing.
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