HOO-HA! This one really takes the cake! [View all]

[no_hypocrisy]

I'm a cashier at an upscale retail grocery store. Lots of customers yesterday.

I was on my best customer service behavior: courteous, friendly, pacing myself, no stress in my body or voice.

And the store's manager still got a complaint about me by a customer.

Guess what it was . . . . .

Not incorrect charging. Not incorrect change. Not forgetting to give a receipt. Not bruising one banana.

The complaint was I ingenuously told a customer that she could pay at any time.

Yep, that's it. I didn't accuse her of walking out of the store without paying. I told her in a modulated voice. I told her as a declarative statement.

She could pay at any time.

And I was reprimanded for it.