We've just been royally screwed by my husband's employer and health insurance co.

[LiberalEsto]

27. It is a big international company

He probably received an email from HR about the health plan presentations and ignored it because he gets hundreds of emails every day.

Most of his emails are urgent, regarding production and database issues for a federal agency that have to be taken care of immediately. He rarely takes breaks or lunches, and usually puts in late nights and weekends. He gets up at 4:30 or 5 am and checks his work website for production problems which he has to deal with immediately from home.

The original notice about benefits re-enrollment said if you chose not to change your current plan, you could just skip filling out the form and you would automatically be re-enrolled in your current plan. Then all of a sudden, things changed when HR notified everyone that they HAD to fill out a form or lose coverage entirely. I don't think he has any recourse against the company.