Comcast is so fucking stupid.

[alarimer]

11. I'm sure that's true.

I don't much care about the phone thing as long as I am paying roughly the same amount for the rest. I can use the phone or not as the case may be, but what I hated most was the runaround I got just before I posted it.

It seems to be resolved. I remembered my login stuff to the old account and a person on the Comcast forums was able to get it done.

I don't think I will ever call them again, unless I can't get online.

The first person I talked to was so condescending, all while appearing to be sweeter than sweet.

It was like "Yes, dear, we know you're too stupid or old to remember your password." Not a direct quote.

She did say (and this IS a direct quote), "You know, my dad, being an older person, has trouble remembering his passwords too." I was completely dumbstruck. It occurs to me now that I should have taken their customer service survey and given her bad marks for that.