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In reply to the discussion: My Sirius XM yearly renewal is up. On the fence about renewing [View all]PearliePoo2
(7,768 posts)I let the subscription run out and they cut the signal. Within a week or so, they send me an e-mail saying they want me back and they have a promo special. It's usually 6 months for $30. They then tell you that after the 6 months you get billed at the regular price and they'll put it on your credit card automatically. They say, "Do you agree to that?" Tell them, "No, I do not". I tell them my equipment is OLD (which is true) and I don't know if my receiver will even LAST 6 months and I tell them they do NOT have my permission to keep my credit card info on file. They usually put me on hold and say they have to talk to a manager, but that's bullshit too. I then demand the promo price and I always get it. I've been doing this for about 5 years or more. If they refuse, hang up and call back for a different representative. Sometimes they say they have a special 1 year price, but it's never a good deal, so I refuse that too. The Reps want to make a sale, even if it's just the Promo. Of course when I tell them my equipment is old, they then try to sell me new equipment, but I tell them I'm not interested. BTW, when my units break or quit, I buy used ones on eBay with good success.
Now, if you don't get an e-mail offer after they cut the signal, call them and tell them you have an inactive unit and you want the promo special. Stick to your guns, it always works. Any questions for me, shoot away!