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PearliePoo2

(7,768 posts)
9. I have had XM for years. I love it, but yes, it's expensive. Here's what I do...
Thu Feb 23, 2017, 04:13 PM
Feb 2017

I let the subscription run out and they cut the signal. Within a week or so, they send me an e-mail saying they want me back and they have a promo special. It's usually 6 months for $30. They then tell you that after the 6 months you get billed at the regular price and they'll put it on your credit card automatically. They say, "Do you agree to that?" Tell them, "No, I do not". I tell them my equipment is OLD (which is true) and I don't know if my receiver will even LAST 6 months and I tell them they do NOT have my permission to keep my credit card info on file. They usually put me on hold and say they have to talk to a manager, but that's bullshit too. I then demand the promo price and I always get it. I've been doing this for about 5 years or more. If they refuse, hang up and call back for a different representative. Sometimes they say they have a special 1 year price, but it's never a good deal, so I refuse that too. The Reps want to make a sale, even if it's just the Promo. Of course when I tell them my equipment is old, they then try to sell me new equipment, but I tell them I'm not interested. BTW, when my units break or quit, I buy used ones on eBay with good success.
Now, if you don't get an e-mail offer after they cut the signal, call them and tell them you have an inactive unit and you want the promo special. Stick to your guns, it always works. Any questions for me, shoot away!

Recommendations

0 members have recommended this reply (displayed in chronological order):

Call them, tell them it is too much and you may not renew, they will lower the price Eliot Rosewater Feb 2017 #1
I did call and the customer rep gave me 2 choices, both of which were crappy rurallib Feb 2017 #10
Call again, seriously. Threaten to cancel Eliot Rosewater Feb 2017 #13
I did get a customer survey shortly after in email rurallib Feb 2017 #14
Dont let it die, call back at least one more time and say you want to cancel Eliot Rosewater Feb 2017 #16
Every time I renew I ask for the montanacowboy Feb 2017 #2
Check out Radio Garden randr Feb 2017 #3
will see what we can do rurallib Feb 2017 #11
All you have to do is google install and enjoy randr Feb 2017 #18
I cancelled mine yesterday, they tried to give me special deals, but I declined. I don't use putitinD Feb 2017 #4
More on Radio Garden randr Feb 2017 #5
That's roughly 56 cents a day. Cattledog Feb 2017 #6
interesting perspective rurallib Feb 2017 #12
I dropped mine last year...way too much money. MindPilot Feb 2017 #7
I inherited an XM portable radio (boom box) from my dad exboyfil Feb 2017 #8
I have had XM for years. I love it, but yes, it's expensive. Here's what I do... PearliePoo2 Feb 2017 #9
Do you have a cellphone and a Bluetooth capable radio? NightWatcher Feb 2017 #15
We have one smart phone and one portable rock (mine a 3G oldie) rurallib Feb 2017 #17
My Sirius plan is only $160- I just renewed recently- get NPR,CNN,CBC, etc & all the Music channels wishstar Feb 2017 #19
I love Sirius XM . Have it on my car, laptop, ipad and iphone. Fla Dem Feb 2017 #20
I have not as yet moved to a smart phone rurallib Feb 2017 #21
Not competition, but there are alternatives. They require a smart phone though. synergie Feb 2017 #34
I'm in the same boat. femmocrat Feb 2017 #22
I just cancelled after a year BuddyCa Feb 2017 #23
were you listening to channel 127 rurallib Feb 2017 #28
yes BuddyCa Feb 2017 #30
Interesting rurallib Feb 2017 #33
I don't know how I did it, but renewed it for $6 a month........... mrmpa Feb 2017 #24
I didn't renew my radio when I sold my car and they won't leave me alone. Initech Feb 2017 #25
Check out this thread from last night... pkdu Feb 2017 #26
Paid $218 Christmas Day. Didn't get a kiss. Portable tuners are flimsy crap. IADEMO2004 Feb 2017 #27
Have you considered podcasts, audiobooks, and music streaming? politicat Feb 2017 #29
fantastic post BuddyCa Feb 2017 #31
Depending on your cell coverage, mobile streaming is an option. mwooldri Feb 2017 #32
I was sad to let go of Sirius. astral Feb 2017 #35
its not quite XM Mosby Feb 2017 #36
We love our Sirius service, wouldn't want to do without it. Paladin Feb 2017 #37
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