For my fellow Web Designers out there...it's a new episode of "How Clients Think."

[Miles Archer]

11. I've fired one client since I've been here

An existing client referred me, "She needs help."

She had a partially completed WordPress site, and wanted to delve into Social Media.

The WordPress site clearly looked like it had been put together by someone who didn't know what he was doing (she admitted as much), but it violated the CARDINAL SIN of Web Design...non-intuitive navigation including too many clicks to get to the gold.

Also, the Home Page wasn't engaging. Think "eCommerce site" without the actual shopping cart. The products she had on the home page were "so what" products, all of the good stuff was buried WAY down in the site.

Now, I know I have good ideas and bad ideas. Nobody's perfect. Short version of the meeting was that she argued against everything I proposed, and essentially wanted to just keep doing what she was doing, even though she knew it wasn't getting the results she wanted.

I was there for an hour, and at the end of that time, she wore me out. I stood up, said "I'm sorry. I can't help you," said my goodbyes, and left.

I seldom do that. In this situation, anything else would have been counter-productive and a poor use of my time.