So frustrated with CoveredCA

[Xithras]

6. CoveredCA is getting crushed right now. Been a few news articles about it recently.

In order to have coverage by the new year, the state has imposed a December 23 deadline for new enrollments. Open enrollment runs until March, but it appears that the majority of new insurance buyers (the majority of whom don't even know what "open enrollment" means) seem to be under the impression that they have to purchase by the 23rd if they want coverage at all. One article I was reading two days ago said their call centers are currently getting about 15,000 calls an HOUR, and the website is serving millions of page requests each day. Their system is simply crushed under the load.

As to your specific problem. CoveredCA had difficulty establishing the data link between their systems and Blue Shield, so anyone who purchased their plans hasn't been processed yet. The last I heard, they expected to get the applications transferred LAST FRIDAY, and they expect to start sending out invoices by the 20th. The state has extended the deadline for the payment of the January 2014 premium to January 4th to account for the delay (though it does mean that people paying monthly will have to make TWO payments in January).