Welcome to DU! The truly grassroots left-of-center political community where regular people, not algorithms, drive the discussions and set the standards. Join the community: Create a free account Support DU (and get rid of ads!): Become a Star Member Latest Breaking News Editorials & Other Articles General Discussion The DU Lounge All Forums Issue Forums Culture Forums Alliance Forums Region Forums Support Forums Help & Search

Computer Help and Support

ucrdem

(15,720 posts)

6. LOL. Yeah there's a numerical address you plug into your browser address bar

Reply to UTUSN (Reply #5)

Wed Mar 19, 2014, 09:29 AM

Mar 2014

to get to your router controls, but I wouldn't try that until you've let Win 7 and/or HP do their thing. Once you find the troubleshooter you're good to go, but if that doesn't do it maybe try HP's, then try fiddling with the router as a last resort. Once you get into the router you might need passwords and that's a PITA. Usually the passwords are simple, like 1234, and printed in your manual, which you can probably download. Updating router firmware is kind of tricky because if you blow it your router is hosed so be careful with that one. On the other hand a new wireless router at Frye's is $40.00. Anyhow good luck!

Edit history

Please sign in to view edit histories.

Recommendations

0 members have recommended this reply (displayed in chronological order):

23 replies

= new reply since forum marked as read

Highlight:

Continual "This page can't be displayed" errors. Corrupted? Need tune-up? or new laptop? [View all] UTUSN Mar 2014 OP

O.K., another (fresh) error message: "417 Rate limit exceeded for engine pages" UTUSN Mar 2014 #1

Win 7 has a pretty good network checker ucrdem Mar 2014 #2

Thanks, the router sounds like a possibility just because it's old. UTUSN Mar 2014 #3

Is it wired, wireless, or both? ucrdem Mar 2014 #4

Thanks, but I'm in over my head. Tried googling "windows network connection" UTUSN Mar 2014 #5

LOL. Yeah there's a numerical address you plug into your browser address bar ucrdem Mar 2014 #6

The network troubleshooters are in the control panel under troubleshooting: ucrdem Mar 2014 #17

Thanks, found it. Got "Troubleshooter couldn't identify the problem" - UTUSN Mar 2014 #18

Def modem/router. ucrdem Mar 2014 #19

Does it happen on your other computer as well? n/t jtuck004 Mar 2014 #7

I'm told by the primary users that it doesn't happen with that computer. However, my Kindle UTUSN Mar 2014 #8

Well, one common thing between those two is your router,. You also wrote jtuck004 Mar 2014 #9

"disconnect/reconnect" = the modem for my local internet/DSL provider. Thanks UTUSN Mar 2014 #10

Now it points back at the modem again. So in your setup do you jtuck004 Mar 2014 #11

Yes, the modem is from the provider and it has a yellow ethernet? wire connected from the router UTUSN Mar 2014 #12

I had to have the drop replaced last year, mine started doing nearly the same thing, jtuck004 Mar 2014 #13

Thanks really for all you've told me. "the drop" thanks for talking to me like an Equal (which I'm n UTUSN Mar 2014 #14

Drop - The line from the pole to the house that the cable internet service jtuck004 Mar 2014 #15

Really, thank you - good night n/t UTUSN Mar 2014 #16

*UPDATE* (if not necessarily "RESOLUTION") - I called my local provider (DSL) UTUSN Mar 2014 #20

I have something I want you to try... A lot of times what you describe can be attributed to poor and Drew Richards Mar 2014 #21

Thanks. I've been putting off continuing this thread so as not to bother people more, but UTUSN Mar 2014 #22

Message me ill walk you through it Drew Richards Mar 2014 #23