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HopeHoops

(47,675 posts)
13. The shop-guy was half right - it is the OS USB driver that decides the letter...
Wed Feb 22, 2012, 09:22 AM
Feb 2012

... so his wording was in simplified terms but technically correct. Your CD drive should be E. I'm still concerned about the "Bak Up" drive. Typically that term (with a "c&quot means the target drive for your backup software. He may not have been able to copy the original D partition (the FACTORY RESTORE) to the new drive so you may not even have one now. If he did the install from CDs or over his network, it could be completely new and not exactly what your machine originally had.

So the next question (well, a repeat actually) is does your stick work in his machine and does his stick work in your machine? Oh, man. That did NOT sound right!!! Still, that's the next thing to test and I'm not quite sure how else to word it.

As for the CDs not working, that could be a completely unrelated issue - as in the drive might have gone bad (which happens more often than most people think). Sometimes just whapping it a bit (percussive maintenance) will wake up a sluggish drive, but I doubt that's the problem here. Also, is this "shop-guy" part of a chain (like Geek Squad at Best Buy) or an independent "shop-guy". You're usually better off with the latter.

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Latest Discussions»Help & Search»Computer Help and Support»Pls Help! My computer re-...»Reply #13