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BillZBubb

(10,650 posts)
3. From the control panel, find the Device Manager.
Wed Nov 19, 2014, 01:18 AM
Nov 2014

When you open that, you should see a list of devices. One group is "sound, video, ...". Select that to get a list of installed devices. There should be at least one audio device in the list. If you select audio devices by double clicking, you get a "Device Status" box. It should say the device is working normally. If not you have a driver or connection problem.

It is also possible to turn off all sound with a button icon or check box. I can't remember how it is done on XP. Perhaps you inadvertently did that. You need to make sure the volume adjuster for the speakers has been enabled or at least not disabled.

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