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Computer Help and Support

Ptah

(34,063 posts)

5. Looks like I'm not the only one with this problem:

Reply to MADem (Reply #3)

Thu Jan 14, 2016, 06:29 AM

Jan 2016

Heather Havens · 5 January 2016 - 06:27
0
· · Chrome 47.0 on Windows

When I click on the link to Amazon, I get routed to the sign in page. I sign in and get directed to billing verification. I enter my information, save, and am redirected to the sign in page. I should note that I am never really signed in and none of my information is saved. I was able to log in for a few days and reach the actual site and entered my updates account information. The problems seemed fixed, but now I can't even get to the log-in site. I just get an error message that the connection times out. I have cleared my cache and cookies and even uninstalled and reinstalled both Crhome and Firefox. When I do so, the problem is fixed temporarily but comes back after about five minutes of browsing.

http://www.isitdownrightnow.com/amazon.com.html

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problem signing on to Amazon. [View all] Ptah Jan 2016 OP

Sounds like you signed in to a spoof page. MADem Jan 2016 #1

Same results. Ptah Jan 2016 #2

Sure you're using the "right" email address? Do you have more than one? nt MADem Jan 2016 #3

I only have one e-mail address. Ptah Jan 2016 #4

Looks like I'm not the only one with this problem: Ptah Jan 2016 #5

Strange--I had no trouble getting through. MADem Jan 2016 #6

Thanks for helping. It's all back to normal now. Ptah Jan 2016 #7

Did they ever say what it was? Maybe a glitch in one part of their database, or something? MADem Jan 2016 #8

I hadn't contacted them. It just resolved itself. Ptah Jan 2016 #9

Latest Discussions»Help & Search»Computer Help and Support»problem signing on to Ama...»Reply #5