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Tue Oct 24, 2017, 10:29 AM

ATT rip off [View all]

Just found out that the "Plan" I have ends unless I add more money by October 27. I will lose my unused data. I was told that my data would roll over so I assumed the Plan included actual connection. Not so. Best Buy implied that it would continue and did not mention that I had to pay more.

I tried to change my plan to a $25 one (from the initial $75 version) and their site comes up with an error. Seems like they want you to enroll in their Autopay scam. That still works. They also charge $25 just to change Plans and you lose all unused data.

It takes working through a long menu system to reach their Help person.

I've abandoned their crappy deal scam for now.

All this while waiting for Comcast to install a real internet cable which keeps getting delayed. Now its December 12.

Off to Best Buy to give them feedback on their salesperson who completely misled me.

This stuff comes at a really bad time for us with the recent fires here in CA.

Did I mention we had no power for 10 days?




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Reply ATT rip off [View all]
BSdetect Oct 2017 OP
HopeAgain Oct 2017 #1
SCantiGOP Oct 2017 #2
Fullduplexxx Oct 2017 #3
Sunlei Oct 2017 #4