Just found out that the "Plan" I have ends unless I add more money by October 27. I will lose my unused data. I was told that my data would roll over so I assumed the Plan included actual connection. Not so. Best Buy implied that it would continue and did not mention that I had to pay more.
I tried to change my plan to a $25 one (from the initial $75 version) and their site comes up with an error. Seems like they want you to enroll in their Autopay scam. That still works. They also charge $25 just to change Plans and you lose all unused data.
It takes working through a long menu system to reach their Help person.
I've abandoned their crappy deal scam for now.
All this while waiting for Comcast to install a real internet cable which keeps getting delayed. Now its December 12.
Off to Best Buy to give them feedback on their salesperson who completely misled me.
This stuff comes at a really bad time for us with the recent fires here in CA.
Did I mention we had no power for 10 days?