HomeLatest ThreadsGreatest ThreadsForums & GroupsMy SubscriptionsMy Posts
DU Home » Latest Threads » Forums & Groups » Topics » Computers & Internet » Computer Help and Support (Group) » ATT rip off » Reply #2
In the discussion thread: ATT rip off [View all]

Response to BSdetect (Original post)

Tue Oct 24, 2017, 12:25 PM

2. re:losing power

I had a tree come through my roof during a storm 2 years ago, and we had to move out of the house for 2 months for repairs. The day it happened I called AT&T and told them what happened and asked to suspend the internet charges (we still needed the 3 cell phones on the contract). The person on the phone agreed without hesitation and told me to call back when I wanted it back on. It never showed up on the bill.
I was happily surprised at how well my encounter with their phone rep went; sorry you aren't having as much luck.

Reply to this post

Back to OP Alert abuse Link to post in-thread

Always highlight: 10 newest replies | Replies posted after I mark a forum
Replies to this discussion thread
Arrow 4 replies Author Time Post
BSdetect Oct 2017 OP
HopeAgain Oct 2017 #1
LineNew Reply re:losing power
SCantiGOP Oct 2017 #2
Fullduplexxx Oct 2017 #3
Sunlei Oct 2017 #4
Please login to view edit histories.