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Computer Help and Support

DaveJ

(5,023 posts)

2. Have they changed their password?

Reply to Kali (Original post)

Tue May 8, 2012, 10:00 AM

May 2012

Accounts like Hotmail/Facebook/etc get hacked usually when spammers somehow figure out their the password.

Changing the password (preferably a strong alphanumeric password) usually fixes it.

Edit:

And as CK_John mentioned, it's better to check the PC for viruses first. The PC might have a sophisticated virus that will just detect the new password.

Even before that, it would be better to change the password on a different computer that is not infected.

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friend's yahoo e-mail seems to be infected [View all] Kali May 2012 OP

It's very possible your machine is infected and your address book may be the problem CK_John May 2012 #1

arrgghh Kali May 2012 #3

Some tips for dial-up. I had dial-up for over 14yrs and one thing I found out was CK_John May 2012 #5

Have they changed their password? DaveJ May 2012 #2

I don't know if he did that, he said he "logged out" of yahoo Kali May 2012 #4