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Computer Help and Support

discntnt_irny_srcsm

(18,756 posts)

4. Without opening the case...

Reply to Paper Roses (Reply #3)

Wed May 9, 2012, 03:53 PM

May 2012

...to troubleshoot, there's little to be learned. If your current technician is unwilling to service your PC, it's either time to find a new tech or new PC. If you're trying to save money, this HP at Staples.com is refurbished and has Win XP Pro ~ $160.

http://www.staples.com/HP-DC5100-Refurbished-Desktop-PC/product_557044

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Can someone help me figure out what is going on? [View all] Paper Roses May 2012 OP

My first suspicion... discntnt_irny_srcsm May 2012 #1

Does it show anything on the screen before it goes down? lastlib May 2012 #2

The computer stops within seconds of my pushing the 'on' button. Paper Roses May 2012 #3

Without opening the case... discntnt_irny_srcsm May 2012 #4

OK, this sounds more like a power supply problem... lastlib May 2012 #6

Agreed, but you have to make sure the wattage is the same (or better). HopeHoops May 2012 #9

You are correct--for some reason that didn't really cross my mind.... lastlib May 2012 #11

I've had things start working merely by screwing with them - no substantial changes. HopeHoops May 2012 #14

Mine had similar symptoms. drm604 May 2012 #5

This sounds like a problem unique to HP machines when first updated to SP3. CK_John May 2012 #7

Since I posted for help about this computer problem, It has not happened again. Paper Roses May 2012 #8

Perhaps "percussive maintenance" from the travel reseated something that was loose. HopeHoops May 2012 #10

Don't hesitate to holler if you need any additional help! lastlib May 2012 #12

Glad you can still connect to the net. Some good sources of (free) computer aid CK_John May 2012 #13